Popular questions from our customers
What product can I buy from Artuoso?
An Artuoso Artwork is a high-quality reproduction of a classic masterpiece on canvas. Each canvas is custom-made and equipped with a rubber edge for easy and secure stretching onto an aluminum frame. Start by choosing your favorite artwork,
then select the size that suits your interior, and finally decide on your preferred frame and canvas finishes.
Theartuoso is printed on polyester canvas with a weight of 210 g/m² and includes a special rubber strip for easy mounting and swapping of the canvas within the frame. We also offer velvet canvases in our collection for a unique texture. The available frame colors for artuoso are silver, black, and white.
Dueto the resilience of the stretched canvas, it’s highly durable, making it perfect for spaces like living rooms, hallways, hospitality areas, waiting rooms, or offices. Assembly is simple with our easy-to-follow manual. Once the frame is mounted, just press the canvas into the frame, and you’re done!
What is the quality of an Artuoso Artwork?
We use high-quality textile to reproduce the works of the old masters, ensuring that every detail is preserved. The prints maintain the original beauty and power of the artwork, bringing them to life on your wall. The materials are strong and durable, ensuring lasting quality.
The frame itself is sleek, with only a 2mm visible edge at the front, allowing the artwork to take center stage.
The available frame colors—black, white, and silver—are neutral and timeless, allowing the masterpiece to shine. Silver and white blend seamlessly into white walls for subtle elegance, while black adds depth and grandeur. Choosing a frame color is a personal decision, often influenced by the design of your space.
There are so many Artuoso’s— which one should i choose?
With so many stunning masterpieces available, choosing can be tough! If you're unsure, we recommend looking at the colors in your interior and selecting an artwork that fits within that palette. Planning a makeover? You can also base your interior design around the Artuoso you choose. Plus, the canvases are interchangeable, so you can purchase multiple artworks and swap them out according to the season or your mood.
I can’t find my desired painting, now what?
If you have a specific painting in mind, just send us an email with the name of the artwork at hello@artuoso.art, and we’ll see what we can do for you.
In what sizes can I order an Artuoso?
At Artuoso, we offer our artworks in almost any desired size, with a pre-selection of sizes available online. If the size you're looking for isn't listed, please contact us, and we’ll gladly assist you. Many artworks are available in sizes up to 2 to 3 meters, and larger sizes may also be possible. Get in touch via the contact form below to discuss your requirements, and we’ll explore the possibilities together.
Which size should I choose?
With an Artuoso, you’re making a statement—so go ahead and opt for a larger size! Often, people choose a smaller size to be safe, but in this case, bigger is usually better. From experience, we know that a slightly larger size can make a more impressive impact on your wall.
Can I try an Artuoso in my home to see if it fits?
While we can’t offer in-home trials, you can send us a photo of your wall, and we’ll create a digital preview showing how your chosen artwork would look in your space.
What is the pricing policy for an Artuoso?
The price of our artworks depends on the size you select. Simply choose your favorite masterpiece, and the price for each variant will be displayed directly online!
Prices include the canvas, frame, vat, and shipping within the netherlands and belgium. For shipping to other countries, additional costs and possible import duties may apply.
If you'd like to order a second canvas for your existing frame, the price will be based on your previous order. Contact us via the contact page, and we’ll assist you in placing your order for the new canvas.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run promotions all year, so stay tuned for exclusive deals.
Ordering process
From the Artuoso collection, first, choose your favorite artwork. Then select your desired size. The size options are based on the proportions of the original artwork. After that, pick your frame color, and either continue shopping or proceed to complete your order.
When can I expect my order?
Once your order is placed and full payment is received, you’ll receive a order confirmation and a seperate email with your shipping date. Typically, orders ship within 3-4 working days after production begins. Delivery times may vary depending on your location. Please note: the confirmation might be in your spam folder, so don’t forget to check there!
Why is my delivery time longer than expected?
As we handle all production in-house and production only begins after receiving full payment, this allows us to maintain high quality control. However, this can sometimes result in longer delivery times, especially for international orders or if your order was placed around a holiday.
I’ve only received the canvas—when will the frame arrive?
Your order confirmation includes the expected shipping date for each item: the frame and canvas are shipped separately. It's possible for the canvas to arrive before the frame (or vice versa), depending on delivery times. Rest assured, the remaining item(s) will arrive as scheduled.
What should I do if my order arrives damaged?
If your item arrives damaged, please email us at hello@artuoso.art within 48 hours. To help speed things up, include clear, well-lit photos of the damage—both a general view and close-up shots. Once we receive your report, we’ll work to resolve the issue within 48 hours.
Is it easy to assemble an Artuoso with separate components?
Yes! With the included manual, assembling your Artuoso is straightforward. The frame consists of four sides and four corner pieces that easily slide together and are fixed in place with the included Inbus-key. After that, you can start by stretching the canvas into the frame, securing the corners first for the best fit. Then, use the included brackets to lock the frame in place.
Can I cancel or return my order?
Unfortunately, cancellations and returns are not possible because each Artuoso product is custom-made to your specifications. As per our general terms and conditions, once production has started after receiving full payment, no cancellations or returns can be accepted.
Artuoso stands for quality. Should you nevertheless experience a problem? Please contact us at hello@artuoso.art within 48 hours of receiving your artwork. Our team will then work with you to find a fitting solution.
I already have a frame—can I just order the canvas?
Yes, you can! Simply email us at hello@artuoso.art and we’ll be happy to assist you. A separate canvas costs 1/3 of the total purchase price.
Can I swap my frame for a different color and/or just order a new frame?
Absolutely! You can request a new frame by emailing us at hello@artuoso.art. We’ll be happy to help you with the look you're looking for.
How can I order a separate canvas to swap?
The Artuoso system allows you to easily change the ambiance by swapping out the canvas. If you want a separate canvas, we’ll custom-make it based on the dimensions of your existing frame. Sometimes, a crop might be necessary for your new artwork.
To start the process, just reach out to us and let us know which artwork you’re interested in. We’ll create a free preview of the crop and prepare a quote for you.
Contact us
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.